Contact ads on Facebook streamline the contact acquisition process. With just a tap on an ad, a form pre-filled with contact information shared on Facebook opens - ready to be sent. With just a few taps, an interested customer gets the information they need and an entrepreneur gains a valuable contact.
Scope of integration#
- Automatically add a customer to Thulium CRM based on a completed FB Lead Ads form,
- Ability to customize fields from CRM to fields from form (including support for custom fields large text type),
- Adding a ticket to a selected queue with a specific category,
- Adding a record to a designated CRM campaign with the appropriate status.
Step by step#
- It is recommended to add custom field type large text as Read only to store the integration name (especially useful when connecting a couple of forms):
You can also create more of these types of custom fields to store other information obtained from Facebook Lead Ads forms.
- From the Administration tab, select Administration → Advanced → Integrations and then from the Social Media section, integrate Facebook Lead Ads:
- Log in to Facebook - click
and enter your data.
If you have a page of your company on Facebook that is associated with the account you have logged into then you will be able to select it from the list. It is necessary to select access for the application to all options within the Fanpage (Page).
After the authorization process and selecting a page in the Thulium panel, click to authenticate the integration.