Administration
Here you will find more advanced configuration parameters.
- Microsoft Azure Storage Explorer
- Computer headphones for consultants
- Telephones for consultants
- Payment panel and Payment Card
- Thulium Web Softphone
- Agent app parameters
- Dialer
- Security
- System parameters
- Connecting hardware phones
- Recording parameters
- Server status
- VOIP operator
- Agents status
- SIP state
- Blacklists
- System access management
- Shifts
- Alerts
- Dispatch monitor
- Messages
- SIP accounts
- Work hours
- Call topics and topics custom fields
- Pauses
- Files
- Call routing
- Quick transfers
- Music on hold
- Configuration of landline telephones
- Call transfer
- Wallboards
- Recordings list
- Rating system parameters
- Sound files
- Connections state
- Pause rules
- Storage parameters
- Webhooks
- Tags
- Active calls
- Ticket parameters
- Dialer operation statistics
- Ticket logs
- Logged users