Files

The Files tab allows you to import additional files into the system. For example, instead of the standard music a customer hears while waiting for a call, you can add your own recording.

From the Administration tab, select Advanced → Files.

• Choose a file - select the file to import from your drive,
• Select folder - select the folder to which you want to add the file. If you do not select a folder the file will be placed in the main branch,
• or add folder - you can also create a folder to which the imported file will be added.

Let's add files using three options:

a) adding a file to an existing folder

Import the file, select the appropriate folder (in our case "Muzyka") and click the button .

As a result, the added file will appear in the folder "Muzyka":

• When you enter the folder into which we imported the file, you will see the details - the name and size of the file.

b) adding a file to a new folder

• Import the file, enter the name of the new folder (in our case "Music") and click the button .

• As a result, the added file will appear in the newly created folder "Music":

• After entering the folder where we imported the file, you will see the details.