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Documentation
Thulium knowledge base
FAQ
CRM FAQ
CRM FAQ
How do I add a customer to the CRM from the ticket level?
How do I add a customer to the CRM from within the chat?
How do I import customers with multiple phone numbers?
How do I merge two duplicate contacts in CRM?
Possible expressions in a custom field of type number
What if the Click2Call option does not work in the system?
What is the sensitive data in the custom fields used for?