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Thulium knowledge base
Where can I find Thulium's terms and conditions?
Can I enter any number while creating a SIP account?
Can I set my own chat widget look on the website?
Does the number of licenses have to be equal to the number of employees?
How can I connect a chat to Google Analytics?
How can I direct the connection to voicemail?
How can I merge two duplicate contacts in CRM?
How can I prepare sound messages for the infoline?
How can I run the Thulium Agent application?
How can I set the chat widget position?
How does the "Work on next ticket" button works?
How do I add a user's footer?
How do you import customer with several phone numbers?
How is the average waiting time of a customer in the queue calculated?
How the status "My record" works?
In what order does the dialer set up calls from the campaign?
Possible expressions in the custom field of the number type
The ticket on the list is highlighted in red. What does it mean?
What characters are allowed in the login?
What does it mean that the card is inactive?
What do the agents priorities in the queue mean?
What languages are available in the speech synthesizer?
When adding a user, do I have to fill in all the data?
Which agent is the connection directed to if the agents have the same priorities?