The Click2Contact widget allows you to place chat or callbacks on your company's website. You can configure it to best suit your needs and the style of your website.
From the Administration tab, select Click2Contact → Click2Contact widget.
Then click the button in the upper right corner.
Omówmy teraz poszczególne parametry konfiguracyjne:
Basic options#
- Widget name - enter the name of the widget that will be visible only to the user (mandatory field),
- Domain - enter the name of the domain or domains on which the chat will be available (mandatory field),
- Language - select the language of the widget, choose from: English, Polish, Czech, Danish, Slovak, Romanian, German, French, Spanish, Dutch, Estonian, Lithuanian, Latvian, Ukrainian, Hungarian, Italian and Portuguese,
- Hide widget after work hours - the ability to hide the chat widget during off-hours,
- After-hours message - enter a message informing the customer to contact you outside business hours,
- Show on mobile devices - ability to display chat on mobile devices,
- Hide widget when no agents available - ability to hide widget when there are no free agents (free agent - on "Free" status and has at least one chat under limit).