Computer headphones for consultants
The Thulium system also includes the Thulium Web Softphone application, which acts as a virtual telephone (softphone).
It allows any consultant to make and receive calls directly from a computer and without the need for a telephone.
Types of headphones
The Thulium system works with any headset (headphones with microphone) that can be connected to a computer using mini-Jack (3.5mm) connectors.
For the sake of sound quality, we recommend headsets connected via USB. Not every headset is equally good.
Cheap headphones can sometimes be unreliable, uncomfortable and offer poor sound quality. We recommend using headphones from a proven brand.
If your consultants often make calls or stay close to each other, it's a good idea to choose headphones with ambient noise cancellation on both ears.
It is also important that the headphones are designed for long hours of work and protect the hearing aid.
Remember that consultants' comfort significantly affects their efficiency and attitude toward the customer.
Thulium supports the function (volume control) buttons of the following models:
- Jabra Biz 2300 USB MS Mono,
- Jabra Biz 2300 USB MS Duo,
- Jabra Biz 2300 USB UC Mono,
- Jabra Biz 2300 USB UC Duo,
- Jabra Pro 930 Mono,
- Plantronics HW251N + adapter DA70,
- Plantronics HW261N + adapter DA70,
- Plantronics Voyager FOCUS UC B825,
- Sennheiser SC 60 USB CTRL.