How can I direct the connection to voicemail?

The option allows you to automatically forward an incoming call on your voicemail where the customer will hear a message and be able to leave a message. You can set it in Forwarding.

In the Forward tor field enter the action voicemail_456, where as 456 you can enter any number. Complete also a phone number (required field) and other data.

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If the customer calls to the given number they will be directed to voicemail and they can leave a voice message.


Besides voicemail settings you can configure two additional options (field "Forward to"):

  • Forwarding to the conference (connection with several people with the same time): conference_456 where as 456 you can enter any number
  • Test echo (testing sound): test

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Dominika

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