Documentation

How can I direct the connection to voicemail?

Author: Dominika Stelmach

Created: 2018-03-15. Updated: 2018-03-26.

The option allows you to automatically forward an incoming call on your voicemail where the customer will hear a message and be able to leave a message. You can set it in Forwarding.

In the Forward tor field enter the action voicemail_456, where as 456 you can enter any number. Complete also a phone number (required field) and other data.

If the customer calls to the given number they will be directed to voicemail and they can leave a voice message.

Besides voicemail settings you can configure two additional options (field "Forward to"):

• Forwarding to the conference (connection with several people with the same time): conference_456 where as 456 you can enter any number
• Test echo (testing sound): test