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The ticket on the list is highlighted in red. What does it mean?

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Author: Dominika Stelmach

Created: 2018-02-20. Updated: 2018-03-12.

Red highlighting of ticket means, that for some reasons it has not be sent for example: due to an incorrect e-mail address.

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The status of sent tickets can be see in Aministration → Monitoring → E-mail monitor.

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